Last Updated: January 2026

All4One Services is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

What information we collect

• Your name, address, email, phone number
• Health and care information relevant to your support
• Payment and billing details
• Website usage data via cookies

How we use your information

• To provide and manage your care services
• To communicate with you and your family
• To process payments and invoices
• To comply with CQC and legal requirements
• To improve our services

Sharing your information

We only share your information with:

• Healthcare professionals involved in your care
• Regulatory bodies like CQC and local authorities
• Our staff who need it to provide your care
• Payment processors for billing purposes

We never sell your personal information.

Keeping your information safe

We use secure systems to protect your data and train our staff in data protection. We keep your information only as long as required by law.

Your rights

Under UK data protection law (GDPR), you have the right to:

• See what information we hold about you
• Correct any mistakes in your information
• Request deletion of your information
• Object to how we use your information

Contact us

All4One Services
Southbridge House, Southbridge Place, Croydon, CR0 4HA
Email: info@all4oneservices.co.uk
Phone: +44(0)2082404444

Last Updated: January 2026

1. Using our website

By using this website, you agree to these terms. Please read them carefully.

2. Our services

• We provide care and support services as described on our website
• We assess your needs before providing services
• We create a personal care plan with you
• We may change services with reasonable notice

3. Fees and payments

• Service fees are agreed before care starts
• We issue invoices regularly
• Please pay invoices on time
• Contact us if you have any billing questions

4. Website content

All content on this website belongs to All4One Services and is protected by copyright. You may not copy or use our content without permission.

5. Our responsibility

• We provide services with reasonable care and skill
• We are not liable for things outside our control
• Our liability is limited to the cost of our services

6. Complaints

If you are unhappy with our services, please:

• Speak to your care coordinator first
• If unresolved, contact our complaints manager
• We will respond within 5 working days
• You can also contact the Care Quality Commission (CQC)

7. Changing these terms

We may update these terms from time to time. The latest version will always be on this page.

8. Contact us

All4One Services
Southbridge House, Southbridge Place, Croydon, CR0 4HA
Email: info@all4oneservices.co.uk
Phone: +44(0)2082404444

These terms are governed by English law.